Few of us have ever dealt with a situation that feels as uncertain, unpredictable, and uncontrollable as the novel coronavirus pandemic. At this early stage, we don’t possess good information about how people are doing psychologically, but many behavioral scientists wonder how individuals are thinking, feeling, or acting differently.
Some insight may be found in a seminal research article from 2008, in which Aaron Kay and his colleagues write:
Imagine a glass that only when full represents a given individual’s preferred level of perceived order within his or her environment. As one way to fill this glass, this individual might rely on his or her perceptions of personal control over his or her outcomes: To guard against perceptions of randomness in the world, that is, he or she can affirm the belief that whatever happens, good or bad, will be due to his or her own actions and therefore not random. Often, however, such perceptions will only partially fill the glass because levels of perceived personal control, for a variety of reasons, tend to fluctuate. Much of the time, therefore, to fill the glass completely, he or she will need to complement these beliefs in personal control with one or more external systems of control.
In other words, we all desire a certain amount of order and control. When that is lacking in our environment – such as in a time of pandemic – we look for ways to find it. We do what we can to personally increase feelings of order and control to compensate for what’s happening around us, sometimes in some interesting ways (hoarding toilet paper). The reality, though, is we humans only have so much control over what happens in life, and when that becomes evident to us – as is the case now – we depend more on secondary sources.
Kay and colleagues interestingly studied two such sources of secondary control in their research: (1) the government and (2) God.